Shipping policy

Here is a comprehensive, professional shipping policy template tailored specifically to her artisan boutique.

Because she sells a mix of ready-to-ship items (like clothing and essential oils) and custom handmade items (like quilts and custom bags), it is crucial to separate the processing times so customers know exactly what to expect.

She can copy this directly into her Shopify Admin by going to Settings > Policies > Shipping Policy.

Shipping & Delivery Policy

Thank you for shopping with Krafty Bandit! We take pride in carefully packaging and shipping your boutique apparel, essential oils, and handcrafted items. Please review our shipping policies below.

1. Order Processing Times Because we offer a mix of boutique items and custom handmade goods, processing times vary based on what you order:

  • Ready-to-Ship Items (Clothing, Oils, Standard Jewelry): Orders are typically processed and shipped within [1-3] business days (excluding weekends and holidays).

  • Custom Handcrafted Items (Quilts, Custom Handbags, Personalized Jewelry): Because these items are made to order with love and care, please allow [2-4 weeks] for production before your item ships.

  • Note: If your order contains both ready-to-ship and custom items, your order will ship together once the custom items are complete. If you need your ready-to-ship items sooner, please place two separate orders.

2. Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout based on the weight of your items and your location.

  • Free Shipping: We are thrilled to offer FREE standard shipping on all domestic orders over $[Insert Amount, e.g., 75]!

  • Standard Shipping: Delivery typically takes [3-7] business days once the package leaves our shop.

  • Expedited Shipping: Delivery typically takes [1-3] business days once shipped. (Please note: Expedited shipping applies to the transit time, not the processing/production time).

3. Order Tracking Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

4. International Shipping At this time, we [do / do not] ship outside of the United States. [If you do: International shipping rates and times will be calculated at checkout. Customers are responsible for any customs and import taxes that may apply.]

5. Lost, Stolen, or Damaged Packages While we take great care in packaging our items—especially our delicate artisan goods—Krafty Bandit is not responsible for packages that are lost or stolen after they are marked as "Delivered" by the carrier.

  • If your item arrives damaged, please contact us at kraftybandit187@gmail.com within 48 hours of delivery with photos of the item and the packaging so we can help resolve the issue.